Tag: Balanced scorecards
Example of a Balanced Scorecard for a Healthcare Organization
The balanced scorecard (BSC) is a management tool that lets you move beyond backward-looking financial-only metrics to a more holistic view of your business from four different perspectives. The four BSC perspectives can be arranged in different formats. The most common is a vertical linear progression upward from learning and growth at the bottom, to…
Use a Strategy Map to Show How Value is Created in a Health Clinic
Now we’re getting into the fun stuff. In part one of this series I had an overview of a few different management methodologies. In part two I introduced the balanced scorecard for healthcare. Now we are going to turn that balanced scorecard into a strategy map. The balanced scorecard I showed you was not very focused, and this was…
A Strategy Map and Balanced Scorecard for Public Policy Advocacy
If you’ve read my five-part series on management methodologies you know that strategy maps and balanced scorecards are two sides of the same methodological coin. Both look at business objectives and metrics across the same four perspectives, with associated objectives and metrics. Here is a generic strategy map based on some real-world maps I have developed over…
Management Methodologies: Macro, Meso, and Micro
OK, that is a lot of M words! Alliteral attraction aside, management methodologies can be extremely helpful in running an organization. Methodologies give you a community of best practices to learn from, processes to improve, and a way of doing things that can be taught. Methodologies can be deployed along the continuum of business operations,…
